Social Media Shop ZA
Case Study — Firescience

40–80 Qualified Leads Monthly

How a leading wood and gas fireplace supplier established a predictable stream of consultation bookings in South Africa's major metropolitan areas.

40–80

Qualified Consultation Inquiries / Month

+147%

Increase in Lead Volume Within 3 Months

The Challenge: High-Ticket Lead Quality Inconsistencies

Firescience is known for manufacturing and supplying premium, designer gas and wood-burning fireplaces. Because their installations represent large-ticket capital investments, general clicks and broad inquiries were wasting their sales team's time.

They needed a system that filtered out window shoppers and directed design-conscious, high-intent local buyers straight to their consultation calendar.

The Strategy: Search Intent + Qualification Filters

Targeting Commercial & Architect Search Intent

We structured Google Search campaigns to exclude low-value search strings (like "cheap fireplaces") and target high-commercial search terms (like "designer double-sided gas fireplace").

Meta Ads Showcasing Completed Visual Installs

Homeowners buy visually. We launched high-quality project showcase campaigns on Instagram and Facebook, targeting users in premium real-estate suburbs with completed fireplace installation walkthroughs.

Prequalification Lead Forms

Instead of high-friction or low-friction default forms, we routed ad traffic to custom landing pages. The forms asked pre-qualifying questions about project timeline, fireplace fuel preference (gas vs wood), and budget.

The Results: Attributable ROI

  • Lead Volume: Consistently generating 40 to 80 qualified inquiries every month.
  • Lead Quality: Average ticket sizes increased due to the commercial targeting focus.
  • Growth: Achieved a 147% increase in lead volume within the first three months of launching the unified search and social campaigns.

Owner's Attribution:

"We needed highly qualified local buyers, not just random clicks. The search and social campaigns now deliver 40 to 80 qualified inquiries every single month."— Bernard S., Firescience

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